Customs company A
Major Freight Forwarder
+67 %
Monthly Volume
¥5M
New Revenue
- Monthly processing: 3,000 → 5,000 cases
- New clients: 15 companies acquired
- Each employee handles three times the previous workload
Customer stories
See how customers use CustPro to process more shipments, reduce manual work and lower costs.
Growing demand, limited capacity
Cross-border e-commerce has increased demand for customs services, putting pressure on teams that process documents manually.
+47%
E-commerce growth
2019-2023
+1.7%
Customs workforce growth
Same Period
45.3
Growth gap
Percentage points
Processing Bottleneck
30-70 minutes per customs clearance, low efficiency
Human Errors
5-8% error rate with expensive correction costs
Talent Shortage
6-12 months training period, difficult recruitment
How AI changes the workflow
Automate document and email processing to reduce repetitive work.
| Measure | Traditional Method | CustPro | Efficiency Gain |
|---|---|---|---|
| Processing Time per Case | 70 min | 8 min | 88.6% |
| Annual Processing Capacity | 30,000 cases | 45,000 cases | +50% |
| Error Rate | 6% | <0.5% | -92% |
Customer Success Stories
Organizations use CustPro to improve operational efficiency and reduce costs.
B International Logistics
Mid-size Customs Broker
New Staff Training
6 months 2 weeksError Rate
6 % 0.8 %- Training period significantly reduced
- Customer satisfaction NPS +33 points
- Lower workload for staff
ROI Analysis (Mid-size Company Case)
¥84.55M
Annual Cost Reduction
1.7 months
Investment Payback Period
¥70M
First-year Net Profit Increase
More customer stories
Used by customers across a range of industries and operating scales.
Company A
Company A significantly improved operational efficiency in the first month and increased processing speed by 40%.
Company B
Company B achieved major efficiency gains from the first month while reducing staff workload.
Company C
Company C automated data processing and reduced a half-day aggregation task to a few minutes.
Company D
Company D moved multi-site data sharing to the cloud and eliminated information delays.